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Had two gallon containers that both gelled this week. They were each about a third full. This is from an order back in June.

Had this happen once before from a previous order.

Are the new batches showing better stability?
(09-22-2011, 03:55 PM)thecleaningdude Wrote: [ -> ]Had two gallon containers that both gelled this week. They were each about a third full. This is from an order back in June.

Had this happen once before from a previous order.

Are the new batches showing better stability?

There was still some of the bad batch mingled in if you bought them before Jun 27th.... I'll tell Cynthia to send you out a couple more gallons tomorrow. All fine after Jun 27, but you will still need to keep them at a reasonable temp for longevity's sake.
Thanks, Steve.

Your customer service is stellar.

(09-22-2011, 06:45 PM)Steve Smith Wrote: [ -> ]
(09-22-2011, 03:55 PM)thecleaningdude Wrote: [ -> ]Had two gallon containers that both gelled this week. They were each about a third full. This is from an order back in June.

Had this happen once before from a previous order.

Are the new batches showing better stability?

There was still some of the bad batch mingled in if you bought them before Jun 27th.... I'll tell Cynthia to send you out a couple more gallons tomorrow. All fine after Jun 27, but you will still need to keep them at a reasonable temp for longevity's sake.