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Congrats, saw the ICS post! - Richardc - 08-31-2010

Bob congrats on keeping your customers so pleased that they brag about you to the competition! Peter made a great post on ICS!


RE: Congrats, saw the ICS post! - Pigchip - 08-31-2010

Peter? Not Seltzer, I hope!


RE: Congrats, saw the ICS post! - Richardc - 08-31-2010

No, must be busy have not seen him post lately.


This is the thread:
Quote:Bob Savage Well Played
Posted By Peter Hagar on 8/30/2010 at 9:53 AM

Hey everybody, So often BBs can be a place where negativity rules, I wanted to offer this public compliment. I hope it is taken in the light I intend.

I was at a sight walk the other day giving a bid for hard floor care. We were discussing many different issues and I started asking about thier carpet cleaning needs. The gentleman tells me they have a company they are quite happy with. When a prospect tells me that I usually back off and don't push it. However I always ask who it is.

He said it was Perfection, I told him I knew of Bob and felt they were in very capable hands. He told a few stories of how Bob had taken care of some issues another cleaner had failed at
their attempts to clean. ( I think he said it was a Hydrolic Fluid Leak ).

Anyway we are not starving for business and I will not undercut somebody to just get the business. Because if they are happy that is about the only you will get it. I really liked how they spoke of you. So Bob Congratulations on representing the industry in a positive light we need more companies like you. Great Job.

Respectfully,
Pete Hagar



RE: Congrats, saw the ICS post! - Pigchip - 08-31-2010

He probably got a new electrical cord from Bob, or sumptin.


RE: Congrats, saw the ICS post! - Bob Savage - 08-31-2010

(08-31-2010, 11:55 AM)Richardc Wrote: No, must be busy have not seen him post lately.


This is the thread:
Quote:Bob Savage Well Played
Posted By Peter Hagar on 8/30/2010 at 9:53 AM

Hey everybody, So often BBs can be a place where negativity rules, I wanted to offer this public compliment. I hope it is taken in the light I intend.

I was at a sight walk the other day giving a bid for hard floor care. We were discussing many different issues and I started asking about thier carpet cleaning needs. The gentleman tells me they have a company they are quite happy with. When a prospect tells me that I usually back off and don't push it. However I always ask who it is.

He said it was Perfection, I told him I knew of Bob and felt they were in very capable hands. He told a few stories of how Bob had taken care of some issues another cleaner had failed at
their attempts to clean. ( I think he said it was a Hydrolic Fluid Leak ).

Anyway we are not starving for business and I will not undercut somebody to just get the business. Because if they are happy that is about the only you will get it. I really liked how they spoke of you. So Bob Congratulations on representing the industry in a positive light we need more companies like you. Great Job.

Respectfully,
Pete Hagar

Thanks Richard, and thanks Peter.

I'm looking forward to seeing this forum develop. I know Steve, and many carpet cleaners, will do everything they can to make this CC board a place we all look forward to reading often.





RE: Congrats, saw the ICS post! - Richardc - 09-01-2010

If I might make a suggestion, I would suggest we limit Porkchop to intelligent posts only. Tongue

That will tax every bacon bit he has, MBA? They must of had a surplus that year!
Big Grin


RE: Congrats, saw the ICS post! - JT Kessler - 09-22-2010

(08-31-2010, 11:55 AM)Richardc Wrote: No, must be busy have not seen him post lately.


This is the thread:
Quote:Bob Savage Well Played
Posted By Peter Hagar on 8/30/2010 at 9:53 AM

Hey everybody, So often BBs can be a place where negativity rules, I wanted to offer this public compliment. I hope it is taken in the light I intend.

I was at a sight walk the other day giving a bid for hard floor care. We were discussing many different issues and I started asking about thier carpet cleaning needs. The gentleman tells me they have a company they are quite happy with. When a prospect tells me that I usually back off and don't push it. However I always ask who it is.

He said it was Perfection, I told him I knew of Bob and felt they were in very capable hands. He told a few stories of how Bob had taken care of some issues another cleaner had failed at
their attempts to clean. ( I think he said it was a Hydrolic Fluid Leak ).

Anyway we are not starving for business and I will not undercut somebody to just get the business. Because if they are happy that is about the only you will get it. I really liked how they spoke of you. So Bob Congratulations on representing the industry in a positive light we need more companies like you. Great Job.

Respectfully,
Pete Hagar

Peter how are you doing, I have not been posting alot on the forums for quite a while, we have grown alot and have been really busy and the kids are in high school now so not alot of spare time to get on the floor boards, I plan on returning to post more often. I hope you and your family are well. I never undercut competitors either, although i personally feel i dont have any competitors lol. Good luck !