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Who Are You?
#21
(05-18-2013, 03:54 AM)thecleaningdude Wrote: Are you from the valley, Harold?

(05-17-2013, 05:15 PM)Harold B Wrote:
(05-16-2013, 11:01 PM)CleaningGreen Wrote: The name is Daryl. Here's my story... My dad owns a cc'ing biz back home in VA and I was out pushing the wand since the age 14 (aren't there laws against that?). I grew up and after college, I worked in good ol' corporate America for a decade and some change and got stuck in middle management so I decided to make that move and start my own business a few years ago. Decided to create my biz strickly VLM after seeing the stress and expense that TMs create with my Dad's biz. Soooo... after a year or so of part-time cleaning to get my feet wet, I dove head first into my business full time about a year and a half ago. Best decision I've made (so far).

My brother started working in the cleaning business in Tujunga Ca for a carpet cleaner who I believe was the original Rug Doctor. That was the name of the co. He had a plant for rugs but did shampoo some res. on site. I used to help in pit at the shop.I didn,t get paid but enjoyed it. I think Bud Weaver past away late 50's . I don't know if the family sold the Rug Doctor name? I remember Bud was telling us about a co wanting to buy the name.

Yes left NoHollywood in1977 after 14 years as a toolmaker.
OP crb HWE Orick orbital ophand buffer
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#22
Just joined a couple of days ago, and I have been in the jan/san industry since 1996 - started on the supply side, dabbled in the service side, got back into it full tilt about 6 years ago. I am in Vancouver (Canada) and have recently decided to take the plunge into the carpet side of things - have always done a bit of HWE but am going seriously into commercial VLM work. As I used to sell to the carpet/restoration industry as a specialist, I was very involved in the products, education (IICRC courses) and met a lot of great people in the business. I followed a lot of boards back in the day, which is why I knew where to come to get in touch with what's going on these days. I am constantly fascinated by the difference in opinion on the methods used, and while I am focusing on VLM for commercial and the multi-use (and portability) of the Orbot, I share the opinion of many who post here - every method has its place, the combination of methods can give the best results for the challenging jobs, but most importantly it's the dedication of the individual that counts. I believe that whatever method you use, if you put your heart and soul into it, most of the time you will be able to make it work, even if you need to get a little creative. I am happily running my own business now instead of just helping others make money, although that paid the bills for a long time and garnered me a lot of experience. Hoping to shorten the learning curve on the new jobs I take on by learning from all of you! Thanks for the open exchange of knowledge, this is a great board.
Matt
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#23
Welcome aboard, Matt!

First things first - I like your avatar.

Secondly, how are you liking janitorial? I'm trying to build up more jani accounts myself.

Do you have employees or are you servicing clients yourself?

How are you acquiring new business?

(07-27-2013, 02:44 AM)mbcjanitorial Wrote: Just joined a couple of days ago, and I have been in the jan/san industry since 1996 - started on the supply side, dabbled in the service side, got back into it full tilt about 6 years ago. I am in Vancouver (Canada) and have recently decided to take the plunge into the carpet side of things - have always done a bit of HWE but am going seriously into commercial VLM work. As I used to sell to the carpet/restoration industry as a specialist, I was very involved in the products, education (IICRC courses) and met a lot of great people in the business. I followed a lot of boards back in the day, which is why I knew where to come to get in touch with what's going on these days. I am constantly fascinated by the difference in opinion on the methods used, and while I am focusing on VLM for commercial and the multi-use (and portability) of the Orbot, I share the opinion of many who post here - every method has its place, the combination of methods can give the best results for the challenging jobs, but most importantly it's the dedication of the individual that counts. I believe that whatever method you use, if you put your heart and soul into it, most of the time you will be able to make it work, even if you need to get a little creative. I am happily running my own business now instead of just helping others make money, although that paid the bills for a long time and garnered me a lot of experience. Hoping to shorten the learning curve on the new jobs I take on by learning from all of you! Thanks for the open exchange of knowledge, this is a great board.
Matt
I'm just trying to hack my way to glory.

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#24
(07-27-2013, 08:02 PM)thecleaningdude Wrote: Welcome aboard, Matt!

First things first - I like your avatar.

Secondly, how are you liking janitorial? I'm trying to build up more jani accounts myself.

Do you have employees or are you servicing clients yourself?

How are you acquiring new business?

The avatar - who wouldn't like it? Represents both the Canadian and long suffering Canuck fan in me, and a little bonus in there for all red blooded males, lol.

I got my start in janitorial, so that's something I'm very accustomed to, but if I was doing it myself (I have before) it can be a grind.I subcontract to people for the labour, I supply the equipment and supplies - spent 5 1/2 hours tonight training a fairly new crew but it's well worth it, they are good people. The key is to have some night work with flexible hours and let them work a few spare hours in the evenings after their day jobs, treat them right, pay them fairly, and in return they are busy telling me to stay home from now on - so it's not too bad! Push comes to shove, I will do the work myself, and I'm very hands-on, so every new person is getting their training directly from me - I spent a lot of time organizing and teaching tonight, but the first thing they all did was watch me clean......it's a must in this business, lead by example.

I much prefer the "project work" if you will, which to me means all the tile scrubbing, stripping/waxing, and carpet work. I'm not a residential guy at all, although I know the game from the outside having worked with many a resi carpet cleaner in the past. Since all my contacts are on the commercial side, there are too many open doors to bigger square footages and it keeps my overhead low.

Maybe that answers your last question as well, it's my contacts through the industry and a few personal contacts that opened the door on some property management work - strata managed units, etc., so right now I am primarily networking my way into contracts and some semi-frequent work (2-4 per year jobs). I spent enough time in sales that once I build up a bit more of a labour force and have a few good people trained on the carpet and floor work, I'll make those calls myself. Direct calls and going out to quote the jobs, not a believer in any other way to get commercial work - you have to see the person face to face and sell your knowledge and ability to deliver the results.

For all those residential carpet cleaners out there, the most successful guy I know in the business doesn't do any cleaning anymore, but rather started an extremely successful franchised carpet cleaning business up here with RX machines. He didn't do flyers, doorknob hangers, or any of those methods. He ran an in-house call center that he gradually developed, after 10 years of pushing his own company he was able to generate enough leads that he knew if he could stick a decent marketing program together for the carpet cleaning process/message, he would be able to deliver the goods for his franchisees. Not sure how many he has now, but if you were in my neck of the woods you would know his vans when you saw them. It's not an easy way to do it, but if you can get a good telemarketing script you can make a lot of calls.

(07-27-2013, 02:44 AM)mbcjanitorial Wrote: Just joined a couple of days ago, and I have been in the jan/san industry since 1996 - started on the supply side, dabbled in the service side, got back into it full tilt about 6 years ago. I am in Vancouver (Canada) and have recently decided to take the plunge into the carpet side of things - have always done a bit of HWE but am going seriously into commercial VLM work. As I used to sell to the carpet/restoration industry as a specialist, I was very involved in the products, education (IICRC courses) and met a lot of great people in the business. I followed a lot of boards back in the day, which is why I knew where to come to get in touch with what's going on these days. I am constantly fascinated by the difference in opinion on the methods used, and while I am focusing on VLM for commercial and the multi-use (and portability) of the Orbot, I share the opinion of many who post here - every method has its place, the combination of methods can give the best results for the challenging jobs, but most importantly it's the dedication of the individual that counts. I believe that whatever method you use, if you put your heart and soul into it, most of the time you will be able to make it work, even if you need to get a little creative. I am happily running my own business now instead of just helping others make money, although that paid the bills for a long time and garnered me a lot of experience. Hoping to shorten the learning curve on the new jobs I take on by learning from all of you! Thanks for the open exchange of knowledge, this is a great board.
Matt
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#25
Hello everyone,
I recently joined the forum and look forward sharing my experiences and learning from others.
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#26
welcome Tony Smile
Currently retired from HWE; VLM only. Commercial Only...well except for the occasional resi job every few weeks.

Carpet Cleaning Rochester NY
Carpet Cleaner Rochester NY

The tools I use or have on the van ... in order from most used, to least used:  Dyson ; 19" Cimex ; Multi-Sprayer ; Orbot ; Oreck-Orbiter ; Hoover-Conquest ; Cyclo Polisher ; DryPod ; 20" Whittaker Trio.
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#27
Hello Tony... good to have ya.Smile
[Image: LogoSmall.jpg]
Products that make you a HERO in your customer's eyes!Rdance
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#28
Hey Tony, welcome to the forum. Looking forward to your posts.
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#29
(08-10-2013, 06:47 AM)Nick P Wrote: Hey Tony, welcome to the forum. Looking forward to your posts.

Thank you guys and it's good to be here!!!
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#30
Hello forum members,

My name is Justin and I'm new to the forum. I own a window cleaning company in Spokane, WA and looking into carpet cleaning as an Add-on service to my existing business. I've been in business over ten years and have a nice customer base in place.

I don't have any experience cleaning carpets, however my crew leader does with truck mounted equipment. After doing a little research we may just start off with a VLM (op) machine.

I want to send out a big thank you to Lefty and Andy for the advice they have given me so far and referring me to this forum. I'm familiar with forums as I'm a member on a window cleaning forum.

Looking forward to reading the forum.
Justin
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#31
Welcome Justin. Good luck on your carpet cleaning add on. it's a great business. JMO! I've been doing it 18 years. going to slow down now. Not taking on any new customers and selling most of my equipment. I only have 4 accounts left and that is it for me. LOL
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#32
Welcome Justin & Tony!!

Con
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#33
(08-30-2013, 10:12 AM)window cleaner guy Wrote: Hello forum members,

My name is Justin and I'm new to the forum. I own a window cleaning company in Spokane, WA and looking into carpet cleaning as an Add-on service to my existing business. I've been in business over ten years and have a nice customer base in place.

I don't have any experience cleaning carpets, however my crew leader does with truck mounted equipment. After doing a little research we may just start off with a VLM (op) machine.

I want to send out a big thank you to Lefty and Andy for the advice they have given me so far and referring me to this forum. I'm familiar with forums as I'm a member on a window cleaning forum.

Looking forward to reading the forum.

Late to the party here, usually don't post anything but this rang a bell in my head.

I had a large carpet cleaning company. After 12 years I decided to add carpet cleaning. Within 2 weeks I had decided that carpe cleaning was the way to go, started to look to get out of the window cleaning. 2 years later I sold my window cleaning biz and went strictly carpets. Best move ever for me.
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#34
Welcome, Barry.

What didn't you like about the window cleaning business?

(01-07-2014, 08:05 PM)Barry-QDCC Wrote:
(08-30-2013, 10:12 AM)window cleaner guy Wrote: Hello forum members,

My name is Justin and I'm new to the forum. I own a window cleaning company in Spokane, WA and looking into carpet cleaning as an Add-on service to my existing business. I've been in business over ten years and have a nice customer base in place.

I don't have any experience cleaning carpets, however my crew leader does with truck mounted equipment. After doing a little research we may just start off with a VLM (op) machine.

I want to send out a big thank you to Lefty and Andy for the advice they have given me so far and referring me to this forum. I'm familiar with forums as I'm a member on a window cleaning forum.

Looking forward to reading the forum.

Late to the party here, usually don't post anything but this rang a bell in my head.

I had a large carpet cleaning company. After 12 years I decided to add carpet cleaning. Within 2 weeks I had decided that carpe cleaning was the way to go, started to look to get out of the window cleaning. 2 years later I sold my window cleaning biz and went strictly carpets. Best move ever for me.
I'm just trying to hack my way to glory.

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#35
(01-08-2014, 04:02 PM)thecleaningdude Wrote: Welcome, Barry.

What didn't you like about the window cleaning business?

(01-07-2014, 08:05 PM)Barry-QDCC Wrote:
(08-30-2013, 10:12 AM)window cleaner guy Wrote: Hello forum members,

My name is Justin and I'm new to the forum. I own a window cleaning company in Spokane, WA and looking into carpet cleaning as an Add-on service to my existing business. I've been in business over ten years and have a nice customer base in place.

I don't have any experience cleaning carpets, however my crew leader does with truck mounted equipment. After doing a little research we may just start off with a VLM (op) machine.

I want to send out a big thank you to Lefty and Andy for the advice they have given me so far and referring me to this forum. I'm familiar with forums as I'm a member on a window cleaning forum.

Looking forward to reading the forum.

Late to the party here, usually don't post anything but this rang a bell in my head.

I had a large carpet cleaning company. After 12 years I decided to add carpet cleaning. Within 2 weeks I had decided that carpe cleaning was the way to go, started to look to get out of the window cleaning. 2 years later I sold my window cleaning biz and went strictly carpets. Best move ever for me.
I did mostly storefronts/restaurants. I had over 1000 accounts that did their cleaning at least once a month. I was very anal about doing a great job with no streaks, wiping down ledges and all that. Made sure my employees did the same. The amount of $ per hour that I could gross with carpet cleaning was usually about 5 times what I could with window cleaning. So that got my attention really quick!

Not long after I started doing carpets I got a call from a retail card store that I'd been trying unsuccessfully to get as a window cleaning account. They wanted me to clean their carpets. While there I asked the owner about their window cleaning service which I pointed out was all streaky and not good. The owner told me how much she was paying (which was 50% cheaper than I would have charged). When I pointed out what a crappy job they did, the owner said she didn't care, the price was right! Right then and there if confirmed to me that I needed to get out of the window cleaning biz.

That was back in 1994. Even today once in a while I'll run into a window cleaner at a house while I clean the carpets. I'm usually in and out in 2 hours or less and make $200 or thereabouts. The window cleaner usually isn't half way thru and they are getting like $150 or so, maybe. And what they are doing is so much more physical than what I have to do with carpet cleaning. Every once in a while I think about adding window cleaning to my "menu" of services but then I think about that and I remember how happy just doing what I am doing!! happy
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#36
great post Barry! and great to hear from you Big Grin

more $ and less work = Good Job
Currently retired from HWE; VLM only. Commercial Only...well except for the occasional resi job every few weeks.

Carpet Cleaning Rochester NY
Carpet Cleaner Rochester NY

The tools I use or have on the van ... in order from most used, to least used:  Dyson ; 19" Cimex ; Multi-Sprayer ; Orbot ; Oreck-Orbiter ; Hoover-Conquest ; Cyclo Polisher ; DryPod ; 20" Whittaker Trio.
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#37
Barry,

Thanks for the back story. Great feedback.

I think I've read your posts on M B?

You do porty, TM or VLM work?

(01-08-2014, 04:56 PM)Barry-QDCC Wrote:
(01-08-2014, 04:02 PM)thecleaningdude Wrote: Welcome, Barry.

What didn't you like about the window cleaning business?

(01-07-2014, 08:05 PM)Barry-QDCC Wrote:
(08-30-2013, 10:12 AM)window cleaner guy Wrote: Hello forum members,

My name is Justin and I'm new to the forum. I own a window cleaning company in Spokane, WA and looking into carpet cleaning as an Add-on service to my existing business. I've been in business over ten years and have a nice customer base in place.

I don't have any experience cleaning carpets, however my crew leader does with truck mounted equipment. After doing a little research we may just start off with a VLM (op) machine.

I want to send out a big thank you to Lefty and Andy for the advice they have given me so far and referring me to this forum. I'm familiar with forums as I'm a member on a window cleaning forum.

Looking forward to reading the forum.

Late to the party here, usually don't post anything but this rang a bell in my head.

I had a large carpet cleaning company. After 12 years I decided to add carpet cleaning. Within 2 weeks I had decided that carpe cleaning was the way to go, started to look to get out of the window cleaning. 2 years later I sold my window cleaning biz and went strictly carpets. Best move ever for me.
I did mostly storefronts/restaurants. I had over 1000 accounts that did their cleaning at least once a month. I was very anal about doing a great job with no streaks, wiping down ledges and all that. Made sure my employees did the same. The amount of $ per hour that I could gross with carpet cleaning was usually about 5 times what I could with window cleaning. So that got my attention really quick!

Not long after I started doing carpets I got a call from a retail card store that I'd been trying unsuccessfully to get as a window cleaning account. They wanted me to clean their carpets. While there I asked the owner about their window cleaning service which I pointed out was all streaky and not good. The owner told me how much she was paying (which was 50% cheaper than I would have charged). When I pointed out what a crappy job they did, the owner said she didn't care, the price was right! Right then and there if confirmed to me that I needed to get out of the window cleaning biz.

That was back in 1994. Even today once in a while I'll run into a window cleaner at a house while I clean the carpets. I'm usually in and out in 2 hours or less and make $200 or thereabouts. The window cleaner usually isn't half way thru and they are getting like $150 or so, maybe. And what they are doing is so much more physical than what I have to do with carpet cleaning. Every once in a while I think about adding window cleaning to my "menu" of services but then I think about that and I remember how happy just doing what I am doing!! happy
I'm just trying to hack my way to glory.

Get Encapsulation Pads & More!

1 X's Orbot, Windsor & Sanitare Vacs, Multisprayer, Oreck Orbitor, Stepson, BrushEncap (TM4) CRB  
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#38
(01-09-2014, 02:22 AM)thecleaningdude Wrote: Barry,

Thanks for the back story. Great feedback.

I think I've read your posts on M B?

You do porty, TM or VLM work?

(01-08-2014, 04:56 PM)Barry-QDCC Wrote:
(01-08-2014, 04:02 PM)thecleaningdude Wrote: Welcome, Barry.

What didn't you like about the window cleaning business?

[quote='Barry-QDCC' pid='36057' dateline='1389143142']
[quote='window cleaner guy' pid='32978' dateline='1377875559']
Hello forum members,

My name is Justin and I'm new to the forum. I own a window cleaning company in Spokane, WA and looking into carpet cleaning as an Add-on service to my existing business. I've been in business over ten years and have a nice customer base in place.

I don't have any experience cleaning carpets, however my crew leader does with truck mounted equipment. After doing a little research we may just start off with a VLM (op) machine.

I want to send out a big thank you to Lefty and Andy for the advice they have given me so far and referring me to this forum. I'm familiar with forums as I'm a member on a window cleaning forum.

Looking forward to reading the forum.

I use a portable but I'd call what I do a hybrid VLM cleaning. Whatever that means!LOL

Yep, I'm on MB all the time, reading at least, not commenting that much.


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#39
Welcome Justin. You will learn quite a bit on this forum. Steve has the best chemicals out there for encapping. JMO!.
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#40
Hybrid VLM. Sounds interesting.

Would you mind sharing your process?

(01-09-2014, 01:01 PM)Barry-QDCC Wrote:
(01-09-2014, 02:22 AM)thecleaningdude Wrote: Barry,

Thanks for the back story. Great feedback.

I think I've read your posts on M B?

You do porty, TM or VLM work?

(01-08-2014, 04:56 PM)Barry-QDCC Wrote:
(01-08-2014, 04:02 PM)thecleaningdude Wrote: Welcome, Barry.

What didn't you like about the window cleaning business?

[quote='Barry-QDCC' pid='36057' dateline='1389143142']
[quote='window cleaner guy' pid='32978' dateline='1377875559']
Hello forum members,

My name is Justin and I'm new to the forum. I own a window cleaning company in Spokane, WA and looking into carpet cleaning as an Add-on service to my existing business. I've been in business over ten years and have a nice customer base in place.

I don't have any experience cleaning carpets, however my crew leader does with truck mounted equipment. After doing a little research we may just start off with a VLM (op) machine.

I want to send out a big thank you to Lefty and Andy for the advice they have given me so far and referring me to this forum. I'm familiar with forums as I'm a member on a window cleaning forum.

Looking forward to reading the forum.

I use a portable but I'd call what I do a hybrid VLM cleaning. Whatever that means!LOL

Yep, I'm on MB all the time, reading at least, not commenting that much.


I'm just trying to hack my way to glory.

Get Encapsulation Pads & More!

1 X's Orbot, Windsor & Sanitare Vacs, Multisprayer, Oreck Orbitor, Stepson, BrushEncap (TM4) CRB  
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